blobbing copycat: iPhone voicemail red dot

Sunday, November 4, 2012

iPhone voicemail red dot

111 posts

Master Geek

? Reply # 711973 posted on 4-Nov-2012 23:42

Bit confused regarding your post, are you currently using a iPhone on Telecom? Or just asking in general if the network supports voicemail notification via SMS?

Either way, If you are only getting a red dot while on Telecom it is possible you are using an old SIM version, go into store and they will replace with a new version to enable the voicemail notification to work correctly. Or if you are asking if you can have a SMS instead of a voicemail notification you can enable Voicemail Viewer by sending a SMS. Text ON to 178.?

36 posts

Geek

? Reply # 711974 posted on 4-Nov-2012 23:46
sorry for the confusion. I wanted to have the red dot notification on my iphone (telecom) rather receiving sms. got iphone 5.

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Uber Geek

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? Reply # 711975 posted on 4-Nov-2012 23:48
Why would the end user need a new SIM for a feature of the Voice mail platform? Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

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Uber Geek

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? Reply # 711976 posted on 4-Nov-2012 23:50
Chrizvi: sorry for the confusion. I wanted to have the red dot notification on my iphone (telecom) rather receiving sms. got iphone 5. Correct name is ICON notification Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

111 posts

Master Geek

? Reply # 711978 posted on 4-Nov-2012 23:55

I see, You can send a SMS with OFF to 178 to disable Voicemail Viewer. That will give you ICON as John mentioned.. If it still does not work call into store or call the contact centre to check voicemail notification is provisioned.

@JohnR: I just assumed the OP had an older iPhone with an older SIM as this was a common issue in the past with the older (possibly V2?) Mini SIM's. You would only get the Red Icon and the voicemail 'button' on the dialler would not dial out to the voicemail box number.

*edit: Typo

36 posts

Geek

? Reply # 711980 posted on 5-Nov-2012 00:03
thanks for that! sent sms now and got reply that it amy processed after 8am tomorrow.. ?will update if all good tomorrow.

36 posts

Geek

? Reply # 711987 posted on 5-Nov-2012 01:51
This is all good now. Thanks for your help!

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Ultimate Geek

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? Reply # 712001 posted on 5-Nov-2012 06:58

Nice, I was wondering how to enable this on XT, JohnR had done it on VF for me too, many moons ago.

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Ultimate Geek

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Telecom NZ

? Reply # 712023 posted on 5-Nov-2012 08:48
Yes - just a bit of background. Voicemail viewer is on by default which is why you don't see the red dot to start with. You can text off to 178 and have it removed easy enough. It will get processed pretty quickly so long as it's not midnight etc. :)